Albemarle, NC
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- New Service Requirements Residential
- Utility Rate Schedule 2024
- Utility Rate Schedule 2023
- Utility Rate Schedule 2022
- EO 124 - Customer Flyer - Approved
- New Service Requirements - Residential - Packet
- New Service Requirements - Non-Residential - Packet
- Utility Rate Schedule 2021
- Public Utilities - Customer Service Policy - Approved by City Council 10-16-18
- Utility Bill Example
- FAQ-Utility Bills
- CoA_Paymentus_How_to_Make_a_One_Time_Payment
- CoA_Paymentus_How_to_Create_a_CustomerPortal_Account
- Privacy Policy UPDATE 02-03-2016
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Public Utilities
Need to report a power outage? Please call 704-984-9679
The City of Albemarle Public Utilities Department provides electric, water, and sewer services for residential, commercial, and industrial customers in Albemarle and surrounding areas.
Customer Service
- Billing
- Customer relations
- Meter reading
Start, stop, or transfer water, electric or sewer services.
Need help? For Customer Service, please call (704) 984-9615
To learn more, please read our Customer Service Policy.
Electrical Distribution
- Power outages
- Electrical services
- Electrical repairs
- Systems maintenance
Water Distribution & Sewer Collection Systems
- Water and sewer taps installations
- Maintenance and repairs of water and sewer lines
- Installation of new water and sewer lines, etc.
Water & Wastewater Treatment Plants
- Supplying clean, healthful water
- Wastewater treatment
- Water quality analysis
The City of Albemarle owns and operates two water treatment plants and one wastewater treatment plant:
- Tuckertown Water Treatment Plant
- Highway 52 Water Treatment Plant
- Long Creek Wastewater Treatment Plant
Contact
Public Utilities Department
144 North Second Street
Albemarle, NC 28002
704-984-9605
704-984-9445 Fax
Mailing Address
PO Box 190
Albemarle, NC 28002