Contact Customer Service

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Report an Outage: 704-984-9679

Customer Service Division helps customers establish service, answers billing and rate questions, and advises customers on available bill-pay methods.

Location and Hours

City Hall, first floor.
Open 8:30 am to 5:00pm Monday through Friday, except holidays.

Contact

Phone: 704-984-9615
Fax: 704-984-9612
Email-CustService@albemarlenc.gov