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How to Make a One Time Payment

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  1. Click on "Pay Utility Bill" link.
  2. Select the “Pay Now” button.
    Pay Now button (lower left of page)
  3. Enter the last 10 digits of your City of Albemarle Public Utilities account number as presented on your paper bill, without the dash.
    Account Number (left of page)
  4. Enter a valid email address.
    Email address (left of page)
  5. Select the “Continue” button.
    Continue button (lower left of page)
  6. Verify “Current Bill” information located on the right side of the screen before processing a payment.
    Current Bill (right of page)
  7. Enter payment information.
    Payment info (left of page)
  8. Select the “Continue” button.
    Continue button (bottom left of page)
  9. Select the checkbox to agree to the Terms and Conditions.
    Terms and Conditions (lower left of page)
  10. Select the “Pay” button.
    Pay button (lower left of page)
  11. The payment transaction receipt is displayed. Please print this receipt for your records.
    Print button (lower left of page)
  12. Select “Back to home”
    Back to home button (lower right of page)
  13. Payment complete.

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